Custom Chatbots
Ecommerce order bot for a travel agency in Karachi
Custom AI chatbot trained on business data for a travel agency, live on website and WhatsApp.
53% of chats resolved by the bot
Custom AI chatbots that answer, sell and book 24/7
Chatbots trained on your own business knowledge and connected to your CRM, calendar and store. Deployed on your website, WhatsApp, Messenger and Instagram.
At a glance
70%of routine questions resolved automatically
3saverage first response time
24/7availability across channels
Overview
Every unanswered message is a lost customer
Customers message at midnight, on weekends and during your busiest hours. If they wait too long, they buy elsewhere.
A custom AI chatbot replies instantly in a natural, on-brand voice, answers from your own knowledge base, captures lead details and hands complex conversations to your team.
Unlike generic widgets, our chatbots plug into your real systems, so they can check orders, book appointments, create tickets and update your CRM automatically.
This service works best alongside our AI Integration for Websites and Business Process Automation services. For a deeper introduction, read our guide: Custom AI chatbots for business.
What's included
- Conversation design and bot personality
- Training on your website, PDFs and FAQs
- Website chat widget integration
- WhatsApp Business API, Messenger and Instagram
- CRM, calendar and helpdesk connections
- Lead capture and qualification flows
- Human handover and live chat inbox
- Analytics dashboard and monthly tuning
of routine questions resolved automatically
0
%
average first response time
0
s
availability across channels
0
/7
Features
What you get with our custom chatbots service
Everything below is delivered by specialists who focus on custom chatbots every day.
Trained on your data
Answers grounded in your website, documents and policies.
Omnichannel
One brain across website, WhatsApp, Messenger and Instagram.
Takes action
Books meetings, checks orders and creates tickets via integrations.
Multilingual
Talks with customers in English, Urdu, Arabic and more.
Human handover
Smooth escalation to your team with full conversation context.
Insights
See top questions, conversion rates and gaps in your content.
Our process
Our Custom Chatbots process
A clear, repeatable process with a checkpoint at every stage, so you always know what is happening and why.
1
Design
Map the conversations, goals and handover rules.
2
Train
Load your knowledge and connect your systems.
3
Test
Run real scenarios and refine answers and tone.
4
Deploy
Go live on your channels and tune monthly.
Custom Chatbots tools and platforms we use
OpenAIClaudeDialogflowBotpressWhatsApp Business APITwilioHubSpotZendeskOpenAIClaudeDialogflowBotpressWhatsApp Business APITwilioHubSpotZendeskOpenAIClaudeDialogflowBotpressWhatsApp Business APITwilioHubSpotZendeskOpenAIClaudeDialogflowBotpressWhatsApp Business APITwilioHubSpotZendesk
Portfolio
Custom Chatbots projects we have delivered
Browse 50 recent custom chatbots projects. Click any project to see the details.
Showing 12 of 50 projects
Custom Chatbots
Custom Chatbots
Clinic booking bot for an electronics store in Faisalabad
Custom AI chatbot trained on business data for an electronics store, live on website and WhatsApp.
Response time under 5 seconds
Custom Chatbots
Education admissions bot for a grocery delivery app in Lahore
Custom AI chatbot trained on business data for a grocery delivery app, live on website and WhatsApp.
55% of chats resolved by the bot
Custom Chatbots
Clinic booking bot for an insurance broker in Lahore
Custom AI chatbot trained on business data for an insurance broker, live on website and WhatsApp.
Response time under 5 seconds
Custom Chatbots
Multilingual FAQ bot for a restaurant group in New York
Custom AI chatbot trained on business data for a restaurant group, live on website and WhatsApp.
48% of chats resolved by the bot
Custom Chatbots
Real estate lead bot for a solar energy installer in Karachi
Custom AI chatbot trained on business data for a solar energy installer, live on website and WhatsApp.
70% of chats resolved by the bot
Custom Chatbots
WhatsApp sales bot for a private school network in Peshawar
Custom AI chatbot trained on business data for a private school network, live on website and WhatsApp.
Response time under 5 seconds
Custom Chatbots
Website support bot for an IT training institute in Lahore
Custom AI chatbot trained on business data for an IT training institute, live on website and WhatsApp.
68 leads captured per month
Custom Chatbots
Multilingual FAQ bot for a dental clinic in New York
Custom AI chatbot trained on business data for a dental clinic, live on website and WhatsApp.
51% of chats resolved by the bot
Custom Chatbots
Education admissions bot for a pharmacy chain in Peshawar
Custom AI chatbot trained on business data for a pharmacy chain, live on website and WhatsApp.
47% of chats resolved by the bot
Custom Chatbots
Real estate lead bot for a pharmacy chain in Lahore
Custom AI chatbot trained on business data for a pharmacy chain, live on website and WhatsApp.
54% of chats resolved by the bot
Custom Chatbots
Internal HR helpdesk bot for a SaaS startup in London
Custom AI chatbot trained on business data for a SaaS startup, live on website and WhatsApp.
39% of chats resolved by the bot
FAQ
Custom Chatbots questions, answered
Still have a question? Our team replies within one business day.
What is the difference between a custom chatbot and a ready-made widget?
A custom chatbot is trained on your business data, follows your brand voice and connects to your systems so it can take actions. Generic widgets only follow fixed scripts.
Can the chatbot work on WhatsApp?
Yes. We integrate with the official WhatsApp Business API, plus Messenger, Instagram and your website chat.
How do you train the chatbot?
We feed it your website content, documents, product data and FAQs, then test and refine its answers before launch.
What happens when the bot cannot answer?
It collects the customer’s details and hands the conversation to a human, by live chat, email or a ticket, with full context.
Can it book appointments and capture leads?
Yes. It can connect to Google Calendar, Calendly, your CRM and booking tools to schedule meetings and save leads automatically.
From the blog
Related reading
Guides from our team that go deeper on this topic.
Custom AI Chatbots for Business: Benefits, Costs and How to Build One
What a custom AI chatbot can do for your business, how it differs from scripted bots, what it costs and the steps to build…
Read article: Custom AI Chatbots for Business: Benefits, Costs and How to Build One
How to Add AI to Your Website: 9 Practical Integrations
Nine practical ways to add AI to a WordPress site, store or web app, from smart search and chatbots to recommendations and lead qualification.
Read article: How to Add AI to Your Website: 9 Practical Integrations
12 Business Processes You Should Automate in 2026 (Zapier, Make, n8n)
Twelve practical workflows you can automate today, how to choose between Zapier, Make and n8n, and how to calculate the time and money you…
Read article: 12 Business Processes You Should Automate in 2026 (Zapier, Make, n8n)Related services
Services that pair well with this one for faster results.
AI Integration for Websites
ChatGPT, Claude and Gemini connected to your site, CRM and data.
Business Process Automation
Zapier, Make, n8n and AI workflows that remove manual work.
Artificial Intelligence Solutions
AI strategy, generative AI apps, vision and predictive systems.